Shipping policy
Shipping Policy
Last updated: [Insert Date]
Thank you for shopping with [Rad Chad Skate Co.]! We’re committed to delivering your skate gear quickly, safely, and reliably. Please review our shipping policy below.
📦 Order Processing
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Orders are processed within 1–2 business days (excluding weekends and holidays).
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Orders placed after 3 PM (local time) will begin processing the next business day.
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You’ll receive a confirmation email with tracking info once your order ships.
🚚 Shipping Rates & Delivery Times
Shipping costs and delivery times are automatically calculated at checkout based on your location and selected shipping method.
| Method | Estimated Delivery | Price |
|---|---|---|
| Standard (US) | 3–5 business days | $5.99 or Free on orders $85+ |
| Expedited (US) | 1–3 business days | Calculated at checkout |
| International | 7–21 business days | Varies by location |
Note: Delivery times are estimates provided by carriers and may be affected by factors beyond our control (e.g., weather, customs).
🌍 International Shipping
We offer international shipping to select countries.
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Duties, taxes, and customs fees are the buyer's responsibility.
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We are not liable for delays due to customs clearance.
🛹 Shipping Skateboards & Larger Items
Larger items like complete skateboards or longboards may incur oversize shipping fees, shown at checkout.
🔍 Tracking Your Order
Once your order ships, you’ll receive an email with your tracking number. You can also check order status any time via your Shopify account or the tracking link provided.
❌ Lost, Damaged, or Stolen Packages
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If your package is lost or arrives damaged, contact us at [Radchadskateco@gmail.com] within 7 days of the delivery date.
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For packages marked as “delivered” but not received, we recommend contacting the carrier first. Unfortunately, we can’t guarantee replacement or refund for stolen packages.
📬 Need Help?
If you have any questions, feel free to reach out to our support team at [Radchadskateco@gmail.com] — we’re here to help.